> Its the software that's messing up, even the FCC acknowledges it, plus the offer
> had nothing to do with income, Vampire Hunter mentioned the offer here IIRC.

Which is awesome for all the wrong reasons.

> I think 10-15 MBPS isn't bad Internet for a small town.
>

Look, I know you're brain damaged but try to understand this metaphor : you upgraded the speed and suddenly the reliability goes down, it's like trying to drive a F1 on a dirt road. It's been my job for the last 5 years and I know what I'm talking about, but if you'd rather suffer and whine all the way through it, you're welcome.